Information Collected on Our Site

We collect information from you online when you purchase merchandise through our website or when you register at When you purchase products through our website, you will be asked to provide certain personal information such as your name, billing address, e-mail address, telephone number(s), credit card number and shipping information (name and address for shipping – if it differs from your billing address).

As with any information we collect, we do not share this information with anyone outside of Toronto Metal Exchange except as described below.

Use of Information Collected on Our Website

We use the information we collect to complete transactions, to track and verify orders, to send you information about promotional or special offers or to respond to your inquiries. We share your information with certain third parties, such as processors of credit card transactions. In addition, we may share your information with certain third parties in order to provide you with details on promotions, contests, other events or related products that may be of interest to you. These third parties are bound to follow the terms of our Privacy Policy when they handle your information.

We may share information when we are legally required to do so, such as in the case of an investigation, legal process, or other legal proceeding. We may also share information to protect against misuse or unauthorized use of our website. In addition, we may share information to limit our legal liability and to protect our rights or property, our website, or the rights or property of our customers or members of the general public.

We use “cookies” to provide each visitor with a personalized experience on our website. Cookies are small pieces of information that websites transfer to the hard drive of a visitor’s computer for temporary record-keeping purposes. We use cookies to increase the functionality and user-friendliness of our website to provide a better experience through our website to reach visitors’ needs. In addition, we may use cookies for statistical collection or analysis to monitor general usage patterns of customers on our website. Most browsers used by visitors offer the option to allow them to control whether their browser will accept cookies or not. However, setting a browser to reject cookies will limit the number of features available to the visitor on our website.

Protection of Information Collected on Our Website

Toronto Metal Exchange takes every precaution to protect our user’s information. When users submit sensitive information via our website, your information is protected both online and off-line. When the website asks users to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry – Secure Socket Layers (SSLs). While on a secure page, such as our order form, a lock icon appears on the bottom or top of your web browser. In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.

Opting Out from Promotional Offers Emails

If you no longer wish to receive promotions or special offers, you may opt out from receiving such messages from us at any time by following the simple instructions provided at the bottom of this page or you can also e-mail us at

By using our website, you agree to allow us to collect and use your information as described in this Privacy Policy. Toronto Metal Exchange reserves the right to modify this Privacy Policy and any related business practices at any time by updating the text found here within this website. Questions About the Privacy Policy?  If you have any questions regarding this Privacy Policy or Toronto Metal Exchange online privacy and data security protocols, please feel free to contact us by e-mail at or by phone at 416-817-2126.